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Privacy Policy

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Privacy Policy

Kanagala Tech Solutions Private Limited ,we operates the Dwcra Bazaar - Vendor App ("App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you register or use the App, we may collect:

  • Name
  • Mobile number
  • Email address
  • Business or shop details
  • Address and location information
  • Profile information provided by you

Business Information

To enable vendor services, we may collect:

  • Product details
  • Product images
  • Pricing information
  • Inventory information
  • Order and transaction records

Device Information

We may automatically collect:

  • Device model
  • Operating system version
  • App version
  • Device identifiers
  • IP address
  • Usage and diagnostic information

Location Information

If you grant permission, the App may access your device location to provide location-based services, delivery management, and vendor-related features.

2. How We Use Your Information

We use collected information to:

  • Create and manage vendor accounts
  • Display and manage products and services
  • Process customer orders
  • Provide customer support
  • Improve App functionality and user experience
  • Verify vendor information
  • Communicate important service updates
  • Detect and prevent fraud, abuse, and unauthorized activities
  • Comply with legal obligations

3. Permissions Used by the App

Depending on the features you use, the App may request access to:

Camera

Used for capturing product images and profile photos.

Storage/Media Access

Used for uploading and managing product images and related files.

Location

Used to provide location-based services and improve delivery-related functionality.

Internet Access

Required for communication with our servers and providing App services.

Permissions are requested only when necessary for App functionality.

4. Data Sharing and Disclosure

We do not sell your personal information.

We may share information:

  • With service providers who assist in operating the App
  • When required by law, regulation, or legal process
  • To protect our rights, users, or platform security
  • During business restructuring, merger, acquisition, or asset transfer

All such sharing is performed only as necessary and in accordance with applicable laws.

5. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to:

  • Provide App services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce our agreements

Information may be deleted or anonymized when it is no longer required.

7. Children's Privacy

The App is not intended for children under the age of 13 years.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take appropriate steps to remove such information.

8. Third-Party Services

The App may use third-party services such as analytics, cloud hosting, payment gateways, notification services, or other operational tools. These third parties may process information as necessary to provide their services.

Their use of information is governed by their respective privacy policies.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Raise concerns regarding data processing

To exercise any of these rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the App or on the associated policy page. Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: mail@kanagalatech.com

Developed by Kanagala Tech Solutions Private Limited